If you received notice that your personal information may have been compromised in the cybersecurity incident announced by Riverplace Counseling Center, Inc. in April 2019, you may submit a claim. The easiest way to submit a claim is online by clicking the button below:
Claims must be submitted online or postmarked mailed by January 13, 2022.
Online claim submissions are now closed.
You may submit a claim for these benefits:
- Identity Theft/Credit Monitoring Protection. Use the claim form to request one of the following:
- Identity Theft/Credit Services. You may use this claim form to request free credit monitoring services for two years; or
- Alternative Cash Payment. If you previously purchased identity theft/credit monitoring services from April 1, 2020, through February 18, 2021, you can receive a cash payment of $30 for reimbursement of this coverage. You must submit documentation supporting your claim.
- Cash Reimbursement. Use the claim form to request reimbursement for out-of-pocket losses and time spent up to a maximum of $950:
- Reimbursement for Out-of-Pocket Losses. If you spent money trying to avoid or recover from fraud or identity theft because of the Riverplace cybersecurity incident, you can be reimbursed up to $950. You must submit documentation supporting your claim.
- Reimbursement for Time Spent. If you spent time trying to avoid or recover from fraud or identity theft because of the Riverplace cybersecurity incident, you can receive $20 per hour for up to two total hours. You will be required to affirm in writing under penalty of perjury that you spent at least one full hour exclusively dealing with trying to avoid or recover from fraud or identity theft because of the Riverplace cybersecurity incident.
Your cash benefit may decrease depending on the number of claims filed. There is an overall cap of $300,000 to pay all claims. If claims exceed this aggregate cap, all payments will be reduced in a pro rata manner. Settlement benefits will be distributed after the settlement is approved by the Court and receives final approval.